Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? We want to hear from you. The team behind emfconference.com reads every message and does its best to reply promptly.
How to Reach Us
The quickest way to get in touch is by email:
We aim to respond to all enquiries within 48 hours on business days. During busy periods it may take a little longer, but we will always get back to you.
What We Can Help With
- Review questions — if you have a question about a specific platform we have covered, or you believe a detail in one of our write-ups needs updating, let us know and we will look into it.
- Reader experiences — if you have used one of the sweepstakes casinos we review and want to share your experience, we welcome that feedback. It helps us keep our assessments accurate and fair.
- Editorial suggestions — if there is a platform you would like to see reviewed, or a topic you think we should cover, feel free to suggest it.
- Corrections and factual disputes — accuracy matters to us. If you believe something on the site is factually incorrect, please email us with the details and we will investigate.
- General site enquiries — anything else about the site, its content or how it works is welcome too.
What We Cannot Help With
We are an independent comparison and review site, not a representative of any sweepstakes casino platform. That means we are not able to:
- Access your account on any platform or resolve disputes on your behalf
- Process refunds, withdrawals or identity verification for any operator
- Provide legal or tax advice relating to prize redemptions or sweepstakes participation
- Guarantee the outcome of any complaint made to an operator
For account-level issues, contact the platform's own customer support directly. For questions about your tax obligations on redeemed prizes, consult official federal or state guidance or a qualified tax professional.
Responsible Play Resources
If you or someone you know is finding it difficult to manage their time or spending on sweepstakes or social casino platforms, free support is available. Our responsible gambling page lists resources and practical steps that can help.
About Our Editorial Independence
emfconference.com earns commission when readers sign up to platforms through links on this site. That commercial relationship does not influence which platforms we cover, how we rank them or what we say about them in our reviews. If you have concerns about how we handle editorial independence or commercial disclosures, email us and we will be happy to explain our process. You can also read more on our About Us page and review our Terms and Conditions.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| General questions | Within 48 hours |
| Review corrections or factual disputes | Within 48–72 hours |
| Editorial suggestions | Within 72 hours |
Response times are for business days only. We do not guarantee replies to messages received on weekends or public holidays within the same window, though we do our best to keep up.
Before You Write
A few things worth checking first, as they may save you waiting for a reply:
- Our About Us page explains who we are, how we research platforms and how our ratings work.
- Individual review pages cover eligibility, welcome offers, coin structures and redemption conditions for each platform in detail.
- Our responsible gambling page has direct links to free support services if that is what you need.
If your question is not answered there, email us at [email protected] and we will get back to you as soon as we can.